Support with regards to technical issues is ONLY available in the forum where it serves a dual purpose: allowing for answers to be “recycled” and made public for those who have not yet obtained our products. This helps us immensely to use our limited resources in manpower to the best benefit of all.
If you have a question of none technical nature please contact us thru our contact form.
We also have a YouTube channel where we show various instructional videos around biking and the Himalayan in particular.
The Facebook group page is not ours but it is pretty specific to the Himalayan and Scram plus you can post in German there as well. We also post and reply there.