We ship with EMS express which is the Indian equivalent to DHL with similar transfer times.
They operate out of the Indian Post office (which has its own cheaper but slower parcel service as well).
Sometimes after the parcel has reached its destination country the tracking no. is erased from the Indian site but shows up on the countries postal service tracking site.
You find the tracking number on the EMS label on the picture of your parcel that we have emailed to you: