We ship with EMS express which is the Indian equivalent to DHL with similar transfer times.
They operate out of the Indian Post office (which has its own cheaper but slower parcel service as well).
On rare occasions where EMS does not service a location we switch to normal air mail parcel but the tracking facility is the same.
You can track any EMS shipment from the Indian Post website. It can take up to 24h to show up on that page after actually submitting it to the post office.
Sometimes after the parcel has reached its destination country the tracking no. is erased from the Indian site but shows up on the countries postal service tracking site.
You find the tracking number on the EMS label on the picture of your parcel that we have emailed to you: